True Strength Repair - Returns Policy

Thank you for choosing True Strength Repair Kits. We strive to provide you with the highest quality repair products and exceptional service. If you're not completely satisfied with your purchase, we are here to help.

Returns

- You have 30 days from the date of delivery to return your repair kit for a full refund or exchange.
- To be eligible for a return, the product must be unused and in its original packaging.
- Products that are damaged, used, or not in their original condition are not eligible for a return or refund.

How to Return

1. Contact our customer service team at support@truestrengthrepair.co.uk to initiate a return. Please include your order number and reason for the return.
2. Once your return request is approved, you will be sent a pre-paid postage label. 
3. Please pack the item securely and send it back to the provided address. 

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval of refund.
your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider.

Delivery

Delivery to all UK addresses is completely free, and sent via a tracked service.